How do I book your services?

You can book directly through our online scheduling system or submit an inquiry through our Contact Us page. Once your request is received, a member of our team will follow up within 24–48 business hours to confirm details and next steps.

What types of events do you service?

We provide services for a wide range of events including:

• Baby, kids, and teen birthday parties

• Adult birthdays and milestone celebrations

• Repasts and celebrations of life

• Graduations and anniversaries

• Private events and full-service celebrations

If you’re unsure whether your event fits, feel free to reach out.

Do you offer packages at different price points?

Yes. All of our services are offered in Basic, Deluxe, and Ultimate packages, allowing clients to choose an experience that fits their budget and vision. Packages are customizable.

Is a deposit required to book?

Yes. A non-refundable deposit is required to secure your event date. The remaining balance is due prior to the event date. Payment plans may be available for events booked 3+ months in advance.

Do you offer payment plans?

Yes. Payment plans are available for qualifying events scheduled at least three months in advance. Payment schedules must be followed as agreed.

What is your cancellation or refund policy?

All deposits are non-refundable. Payments made are forfeited if scheduled payments are not completed, unless a written agreement approved by the owner or co-owner is on file.

Do you travel outside your local area?

Yes. We proudly serve from the Pine Belt to the Capitol area and beyond. Travel fees may apply depending on location.

Do you provide the venue?

At this time, clients are responsible for securing their own venue. Venue-inclusive packages may be offered in the future.

How far in advance should I book?

We recommend booking as early as possible to secure your preferred date, especially during peak seasons. Limited availability applies.

Do you provide staffing and supervision for kids’ events?

Yes. Our team provides professional supervision for activity zones; however, parental or guardian supervision is still required at all times.

Can I add services after booking?

Yes. Add-ons may be requested after booking, subject to availability and approval.